Training for Infrastructure Owners to make Better Decisions

Innovative training programs and eLearning platforms for governments and infrastructure owners to build capacity and capability related to the delivery and planning of essential community services.

Over 5,000 staff and elected officials trained across over 2,000 organizations.

spending to maintain current levels of service for infrastructure is not enough

About icInfrastructure

icInfrastructure creates innovative training programs and eLearning platforms for governments and private infrastructure owners that need to educate staff and stakeholders on improving infrastructure planning practices.

Cities, towns, utilities, states, provinces, federal and national governments use our educational programs to train and develop staff around best practice infrastructure management. We enable better decisions and management of infrastructure assets (water, wastewater, roads, recreation, power utilities, rail, transit, natural assets and more) that are essential to quality-of-life services in communities for current and future generations.

Let's chat about where you currently are in your AM journey and how we can help!

Client Success

Michigan Infrastructure Council

  • 500+ graduates from across Michigan.
  • 98% of participants feel enabled to be a successful Asset Management Champion for their organization.
  • 9/10 average Net Promoter Score, participants “Extremely Likely” to recommend.
  • Designed, Built and Delivered a highly successful training program with over 500 graduates from all corners of Michigan to build their understanding of best practice asset management, change the culture around infrastructure planning and decisions, and build a network of peers who can help each other.
  • Scholarships funded by State of Michigan Treasury Department who recognized improving asset management practices was an important strategic response to community infrastructure and fiscal challenges.

Michigan Infrastructure Council

   "If you seek partners to help understand the technical, financial and public challenges of asset management, I know you will not be disappointed.

The team of icInfrastructure has the ability to not only teach and develop highly complex curriculum, but also bring in local, national and international experiences to the training."

John Weiss

Michigan Infrastructure Council Past Chair

Alaska Municipal League

  • Initial 3-part webinar series averaged 9.8/10 Net Promoter Score
  • 1.5hr long “Intro to Asset Management” course customized for Alaska context
  • In-person presentation at the AML April 2024 Symposium
  • Supporting AML’s mission to strengthen Alaska communities by building awareness of infrastructure planning best practices with funding from EPA and USDA

Alaska Municipal League

 "We’ve really enjoyed working with the icInfrastructure team, who not only have a firm grasp of the issues but really understand our members.

They’ve brought depth to our work, and a sophisticated approach tailor-made to Alaska’s circumstances."

Nils Andreassen

Executive Director, Alaska Municipal League

Canadian Network of Asset Managers

  • Thousands of staff and elected officials engaged across Canada.
  • 5,000 printed copies of AM101 Booklet distributed.
  • Completion rates on the CNAM ELearning are significantly higher than industry benchmarks.
  • $1M+ in grant funded educational programs managed and delivered for CNAM by icInfrastructure.
  • Engaged as Program Manager and Lead Trainer since 2017 in a longstanding relationship that has furthered municipal asset management nationally, commissioned to write the AM101 booklet, providing membership benefits and value add to the industry.

New Brunswick Infrastructure Institute

  • 16 webinars delivered (in English and French) with 400+ attendees to date and an average feedback score of 9/10.  
  • Surveyed 50% of local governments in New Brunswick, through a combination of a survey and interviews, to better understand their challenges and desired support programs.  
  • Supported NBII applying for additional grant funding opportunities.
  • Collaborating with two local universities who are spearheading an effort to boost local municipal capacity and capability in line with emerging provincial requirements.
ISO 55000 logo

International Organization for Standardization (ISO)

  • icInfrastructure has been an active international expert on developing the ISO55000 global standard on Asset Management.
  • Hundreds of hours have been volunteered since 2018 to support the development of industry best practice knowledge product.
  • ISO55011 Guidance for the development of Public Policy to enable Asset Management released in 2024, a major industry achievement.
  • Helping the industry move forward by investing time in developing and capturing best practices for the world to learn from and accelerate progress.

Other clients

City of Calgary logo
Halifax regional water commission logo
City of Salmon Arm logo
City of Burlington

Our Experience

Our dedicated team combines extensive knowledge in infrastructure asset management, project management, and adult training to deliver tailored programs —including workshops, eLearning, and cohort-based programs—to meet their unique needs.

Our broad experience spans national, regional, provincial and state-wide programs, ensuring we understand and meet the diverse needs of clients in different regions.

We have successfully delivered numerous high-profile training programs across North America, engaging over 5,000 staff and elected officials from over 2,000 organizations

Let's chat about where you currently are in your AM journey and how we can help!

Our Vision and Mission

Our Vision

Infrastructure owners are better equipped to make difficult decisions to deliver services to the communities they serve today and for future generations.

Our Mission

Deliver exceptional training experiences for public infrastructure owners which catalyze positive change.

Let's chat about where you currently are in your AM journey and how we can help!

Feedback from icInfrastructure learners

BLOG

Leveraging Your Asset Data (Cohort)
Leveraging Your Asset Data (eLearning)
How to Build Asset Management Capacity when you can’t hire an Asset Management Professional

icInfrastructure is recognized internationally as an expert in asset management and represents Canada on the ISO55000 TC251 Committee.

Carbon Positive

We are committed to making sustainable decisions today so that we can thrive long into the future. You can too!

Our Impact

To date, we've reduced 247 certified tonnes of CO2 with climate projects in Chile and Bulgaria.

Total Trees Funded

We've planted 1728 trees, and counting! The trees are located in the North West of Madagascar.

We are an energetic firm with an international reputation for successfully delivering high-profile projects across North America.

Our successes in delivering national, provincial, and state-wide programs in the US and Canada have led to a growing business.

We are also a Climate Positive workforce.

We are making a difference to the pressing public infrastructure challenge locally, nationally, and internationally.


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Free Training

Community Infrastructure -
A Perfect Storm?

Infrastructure is the foundation to good quality of life in our communities - but its crumbling. More needs to be done to position us for a better quality of life, not just for now, but for generations to come. This 45-minute eLearning course raises awareness among all of those involved in public services about the storm of challenges facing community infrastructure. It highlights how enhanced asset management and planning practices can help address these challenges and ensure reliable service delivery.